Refund Policy
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Last Updated - 26/02/2025
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1. Overview
At Stoic Strength with Ollie, we are committed to providing high-quality fitness plans and mindset coaching. We understand that circumstances may change, and we want to ensure a fair and transparent refund policy for our clients.
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2. Eligibility for Refunds
Refunds are considered under the following conditions:
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Personalized Workout Plans – Due to the nature of custom fitness programs, refunds will only be granted if you request a cancellation within 24 hours of purchase and have not yet received your plan.
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Membership Subscriptions – Refunds for subscriptions (such as access to the Stoic Strength Society) are not available once payment has been processed, but you may cancel at any time to prevent future charges.
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Technical Issues – If you experience technical difficulties preventing access to your plan or membership, and we are unable to resolve the issue within a reasonable time frame, a refund may be issued.
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3. Non-Refundable Items
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Once a personalized workout plan has been delivered, refunds will not be issued.
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Missed coaching sessions or failure to utilize the plan does not qualify for a refund.
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Partial refunds are not provided for unused time on a membership.
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Subscription cancellations will not result in prorated refunds for the remaining period.
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4. How to Request a Refund
To request a refund, please follow these steps:
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Email us at ollie@stoicstrengthwithollie.com with your order details and reason for the refund request.
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Our team will review your request within 3-5 business days and respond with a decision.
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If approved, refunds will be processed via the original payment method and may take 5-10 business days to reflect in your account.
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5. Cancellations & Modifications
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You can cancel your subscription at any time through your account settings, and access will continue until the end of the current billing cycle. To ensure the cancellation is reflected, please cancel at least 7 days before the next billing cycle.
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If you need modifications to your plan, contact us within 7 days of receiving it, and we will make adjustments where possible.
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6. Changes to This Policy
We reserve the right to update this refund policy at any time. Any changes will be reflected on this page with the updated date.
If you have any questions, please contact us at ollie@stoicstrengthwithollie.com .
Feel free to download a copy of this PDF using the provided link, if you'd like to keep it for yourself.